Frequently Asked Questions
Everything you need to know about DziriPay
Browse our store, add products to your cart, proceed to checkout, choose your payment method, and confirm your order. Delivery of digital products is instant after payment.
We accept Wallet balance, Chargily Pay (CIB/EDAHABIA), PayPal, and Credit Cards (Visa/Mastercard) depending on availability in your region.
Digital products (game keys, gift cards, codes) are delivered instantly to your account after successful payment. You can find them in My Orders → Order Details.
Please contact our support team immediately with your order number and a screenshot. We will investigate and either replace the code or issue a full refund.
Refunds are available for unused/invalid codes. Once a code has been redeemed, we cannot issue a refund. Please contact us within 24 hours of receiving your order.
Go to Dashboard → Wallet → Top Up. You can add funds using Chargily Pay or PayPal. Wallet balance can then be used for instant purchases.
Yes. We do not store any card details on our servers. All payments are processed through certified payment gateways (Chargily, PayPal, Stripe) with full encryption.
You can open a support ticket from your dashboard (Support Tickets section) or visit our Help Center page for more options.