Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact our support team. This includes:

• Name and email address
• Account credentials (password is stored encrypted)
• Payment information (processed securely by payment gateways — we never store card numbers)
• Order history and purchase records
• Communications with our support team

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and delivery notifications
• Provide customer support
• Improve our services and user experience
• Detect and prevent fraud or abuse
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share your information only in the following cases:

• With payment processors to complete transactions
• When required by law or to protect our rights
• With service providers who assist in our operations (under confidentiality agreements)

4. Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption for data transmission, encrypted password storage, and secure payment processing through certified gateways. However, no method of transmission over the Internet is 100% secure.

5. Cookies

We use cookies to maintain your session, remember your preferences (such as language and currency), and improve your browsing experience. You can disable cookies in your browser settings, but some features may not function properly.

6. Your Rights

You have the right to access, correct, or delete your personal information. You can manage most of this through your account settings. To request data deletion or export, please contact us.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us.